Shipping Policy
The Soaking Moon — Home of the Moonlit Spa Ritual
Order Processing Time
Each order is thoughtfully prepared as part of our Moonlit Spa Ritual experience.
Orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping & Delivery
Ritual Kits & Eligible Items
- Ship from within the United States
- Estimated delivery: 5–8 business days after shipment
Free Shipping
Free standard shipping is available on U.S. orders over $35*.
*Free shipping applies to eligible ritual kits and items.
Oversized or specialty items are excluded due to size, weight, or carrier requirements. Any applicable shipping costs will be clearly shown at checkout.
Multiple Shipments
If your order includes multiple items, they may ship separately and arrive at different times. This helps ensure each item is delivered safely and efficiently.
Address Accuracy
Please ensure your shipping address is correct at checkout.
The Soaking Moon is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Shipping Delays
Delivery times are estimates and may be affected by carrier delays, weather conditions, or peak shipping periods. While these are outside our control, we’re always happy to assist when possible.
Questions?
If you have questions about shipping or your order, please contact us at
care@soakingmoon.com